"I hesitate to tell you how well we really did, because I don't want everyone to know. But we had results that were two and three hundred percent more than we were accustomed to."

Richard G. Hickson
President and CEO
Trustmark Corporation

Events

Neocog Client Conference 2009

Keynote Address:
Developing a World-Standard Sales-and-Service Culture as a Competitive Advantage
for Credit Unions

Date:

October 7, 2009

Location:

Ingersoll, Ontario

Presented by:

Melissa Marvin


Performance Results Network Director


Cohen Brown Management Group, Inc.


Click here for more information about the Performance Results Network.
Click here for more information about the Neocog Client Conference.
Click here for Melissa Marvin's article in the Neocog Newsletter


Upcoming Call Center Solutions Teleconferences

Does Your Team Come to Work for More than Just the Doughnuts?
Using Motivation to Create the Work Environment You and Your Team Want


Date:

Tuesday, April 20, 2010

Time:

7:00 a.m. and 4:00 p.m. US Pacific Time

Hosted by:

Johanna Lubahn

Call Center Services

Cohen Brown Management Group, Inc.

Duration:

One Hour


Using Positive Reinforcement on a Daily Basis – Giving the Most to Your Team

Date:

Tuesday, June 15, 2010

Time:

7:00 a.m. and 4:00 p.m. US Pacific Time

Hosted by:

Johanna Lubahn


Call Center Services

Cohen Brown Management Group, Inc.

Duration:

One Hour




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